Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with our website (the “Site”) and any related services we provide (collectively, the “Services”).

1. Information We Collect

1.1 Information you provide

We may collect information you provide directly to us, such as:

• Contact information (e.g., name, email address, phone number)

• Messages or submissions (e.g., contact forms, support requests)

• Newsletter sign-ups and preferences

• Account information (if you create an account)

• Payment information (if you make a purchase or donation) — note: payments are typically processed by third-party processors; we generally do not store full payment card numbers.

1.2 Information collected automatically

When you use the Site, we may automatically collect:

• Device and browser information (e.g., IP address, browser type, operating system)

• Usage data (e.g., pages viewed, links clicked, time spent)

• Approximate location (derived from IP)

• Referral source (e.g., the website or campaign that sent you to us)

1.3 Cookies and similar technologies

We may use cookies and similar technologies (like pixels and local storage) to:

• Remember preferences

• Understand how the Site is used

• Improve performance and user experience

• Support marketing and analytics (where applicable)

You can control cookies through your browser settings and, where available, cookie preference tools on the Site.

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Services

• Respond to inquiries and provide support

• Send administrative messages (e.g., service updates)

• Send newsletters or promotional communications (you can opt out)

• Monitor and analyze usage, improve functionality, and develop new features

• Detect, prevent, and address fraud, abuse, or security incidents

• Comply with legal obligations

3. Legal Bases (If Applicable)

If you are located in a jurisdiction requiring legal bases (such as the EEA/UK), we process personal data when:

• You have consented (e.g., marketing emails)

• It is necessary to perform a contract (e.g., provide requested services)

• It is in our legitimate interests (e.g., improving security and performance)

• We must comply with a legal obligation

4. How We Share Information

We may share information in limited circumstances, such as:

• Service providers: vendors who help us run the Site (hosting, analytics, email delivery, customer support, payments)

• Business transfers: in connection with a merger, sale, or reorganization

• Legal and safety: to comply with law or protect rights, safety, and security

• With your direction: when you request or authorize sharing

We do not sell your personal information in the traditional sense. If applicable law defines “sale” or “sharing” broadly (e.g., for targeted advertising), see Section 9.

5. Third-Party Services

The Site may use third-party tools (such as analytics providers, embedded media, or payment processors). These third parties may collect information according to their own privacy policies. We are not responsible for third-party practices, but we aim to select reputable providers.

6. Email and Communications

If you subscribe to our emails, we may send you newsletters and updates. You can unsubscribe at any time by using the link in our emails or by contacting us at [contact email]. We may still send you non-marketing messages when necessary (e.g., transactional or administrative communications).

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services

• Meet legal, accounting, or reporting requirements

• Resolve disputes and enforce agreements

  Retention periods vary depending on the type of information and how it is used.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights such as:

• Accessing, correcting, or deleting personal information

• Objecting to or restricting certain processing

• Requesting data portability

• Opting out of certain marketing or targeted advertising

To exercise rights, contact us at: [contact email]. We may need to verify your identity before fulfilling requests.

9.1 California privacy notice (if applicable)

If you are a California resident, you may have additional rights under state law.

Categories collected: identifiers (e.g., email), internet activity (usage data), and other information you provide.

Purpose: provide services, analytics, security, communications.

Sharing: with service providers as described in Section 4.

To request access/deletion/correction: email [contact email].

If you engage in targeted advertising, include an opt-out mechanism and describe it here.

10. Children’s Privacy

The Services are not directed to children under 13 (or under the age required by local law), and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.

11. International Transfers

If you access the Site from outside [Country], your information may be transferred to and processed in countries where we or our service providers operate. We take reasonable steps to protect information in accordance with this Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Site after changes indicates acceptance of the updated Policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Email: contact@integrocrm.com